How do I make a claim on my travel insurance?

Making a claim on your travel insurance is usually quite a simple process, obviously the process differs with different insurance companies. For instance if you are with the Post Office travel insurance, then there is a claim number which you can ring, they will then guide you through a claims process. Once you have rung the Post Office’s claim line (which is available 24 hours a day, 7 days per week), then you will be sent a claims form which should be completed and sent back to the Post Office, with this claim form you will be asked to provide evidence which supports your travel insurance claim.

What sort of evidence will I need to provide?

•   Instruction manuals, accident reports, luggage and flight tickets, bills, cash withdrawal slips, receipts, bills, any photographic evidence you may have of your belongings and any original receipts.
•   If you have suffered the loss of any baggage by your airline, then you will need what is known as a ‘Property Irregularity Report.
•   If you have suffered any loss or theft of your passport then you will need to provide evidence of any policy report made within 24 hours of this happening.
•   You will also need to provide a written confirmation from your tour carrier or provider to validate a claim for any delays, which have occurred.

Every travel insurance company works in different ways, and the best way to find out about your insurance providers claim process, is to check out their website, where usually you will find a claims number to ring.

Most travel insurance companies aim to process your claim within a set time period, meaning that there will usually be no lengthy delays, when it comes to claiming on your travel insurance policy.

For more information on travel insurance and related products, check out www.insurance64.co.uk.